Friendly: soft

PROCOM Computer-Vertriebs GmbH is a classification dealer founded in 1984 that manufactures and distributes networked Notebook coins chronicle systems and develops high-performance coins chronicle and goods running programmes, with a main heart on caf chains. The corporation employs a human resources of nine, has its H.Q. in Darmstadt, Germany, and provides consumers all over Germany with a wide array of other IT services, including full service support. PROCOM also develops software for customer-specific file applications, goods management, stockroom running and MIS Running Information Systems , in count to providing delivery, fixing and organization of both the system-related and standard hardware and software.

When the corporation decided backside in 1993 to heart more closely on the spot of coins chronicle systems for caf chains, result the right acceptance imprinter became an important objective. In the caf business, one really only wishes two types of laser copier thermal printers, because they are fast and quiet, and period atmosphere printers for areas in which the slips are placed close to hot pans, for example, explained Dipl.-Ing. Manfred Kiffe, one of the two Running Directors of PROCOM. Obviously, these printers must also be easy to operate and compact. After all, in the caf big big business there is usually not that much space.

Convinced by the compact design
PROCOM chose to use acceptance printers from Voter Systems Europe, as they featured an integrated AC adapter that best suited their service approach. Our service is set up in such a technique that but a patron calls us by refusal later than 5pm to tell us that a hardware module wishes to be replaced, we resolve arrange for a surrogate imprinter to be sent to any locality in Germany the very next morning, and it resolve arrive there by refusal later than 9.30am. To achieve this, we have our own large puddle of printers that enables us to provide surrogate printers on a temporary basis. These are delivered by biker and put into act by the consumers themselves. Here, of course, it is very important that the staff who labor the coins chronicle are able to replace them easily; in other words, without creating succession spaghetti and losing trail of the plugs and switches, Kiffe explained. He added, Voter was one of the first manufacturers to integrate an AC adapter into the armor of the printer. This wealth that all one must do is insert the plug into the sway outlet, without having to store an external sway supply piece anywhere. In addition, we were also convinced by the price-performance ratio, straightforwardness of use, long lifetime and right of entry to spare parts. The lot just fitted together perfectly, and still does today.

User-friendly and durable
PROCOM offers its consumers two coins chronicle systems as branch of its standard programme, the two-colour thermal imprinter CT-S2000 from Citizen, which prints at speeds of up to 220mm sec, as well as the CD-S500 period atmosphere imprinter from Citizen, which is capable of printing two to three film proceeds in either colour or black and white. The CT-S2000 offers a array of modern printing features, including the Spill-Shield cover that prevents humidity or foreign things affecting the printing unit, as well as Quick-Clear knowledge for eliminating lecture jams near the cutting edge of the automobile cutter.

Today, these printers are organism used in well-known succession restaurants, such as Pizza Hut, Karstadt, and the caf inside the KaDeWe shopping centre in Berlin. Kiffe concludes, Both we and our consumers are very happy with these printers, because the overheads remain low over the entire lifetime of the machines, from the moment of the initial outlay to the maintenance. They really perform well with admiration to how durable they are and their long time expectancy. And, but one of the printers or a branch wishes to be replaced, it is so easy to do that it is a minimal weight to employees, resulting in hardly any downtime whatsoever.



Voter Systems Europe
Voter Systems Europe operates from locations throughout Europe top the EMEA region. It offers a wide assortment of printers for industrial, retail, healthcare and mobile applications specialising in label, barcode, portable and point-of-sale printers. In each case, the corporation s harvest are sold and supported by a set of specialised partners.

Voter Systems Europe is a wholly owned subsidiary of Voter Systems Japan and branch of the Voter set of companies, a global organisation that manufactures harvest ranging from its world-famous Eco-Drive watches, calculators, mini-printers and industrial printing systems to device tools, quartz oscillators, LEDs and other electronic components.


For further information contact Blotch Beauchamp, European Promotion Manager, Voter Systems Europe, 643 - 651 Staines Road, Feltham, Middlesex, TW14 8PA.
Tel: 020 8893 1900. Fax: 020 8893 0080. Correspondence mbeauchamp citizen-europe.com.
Network www.citizen-europe.com.

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This information was written by 4CM.
Tel: 44 0 1296 660080. Fax: 44 0 1296 662274.
Correspondence info.citizen 4cm.co.uk

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